Twon Mai
Enriching people & places in NYC.
The child of Vietnamese immigrants, Twon likes to say he was born in California, raised in Alabama, and built for New York City. After learning to rely on himself from an early age, he developed an incredible work ethic and dedication to the people he serves.
In 2019, Twon began working for a camp & retreat center, renting out spaces in the Pocono Mountains, as a means to raise funds to help people overcome poverty in New York City.
During the pandemic, Twon’s tireless work ethic earned him a position at a boutique brokerage, helping his team manage exclusive listings for a multitude of landlords in Manhattan. He quickly built a reputation for having exceptional organizational skills, cultivating seamless transactions through simplifying complex processes and systems.
Honing his skills, Twon went on to gain experience in the new development and luxury real estate space.
Most notably, Twon was tapped to help open a new luxury residential tower on the Williamsburg Waterfront for a top developer in Brooklyn. The building has garnered significant attention from the press, including Vogue Magazine — praised for its thoughtful design and architectural excellence. This residential rental building opened in May 2024 and was leased to 100% in under a year.
In the Spring of 2025, Twon was asked to join Brown Harris Stevens as the Director of Operations for the Ariffin-Kromer Team.
Mission
Twon’s mission is to enrich people & places in NYC.
As a trusted advisor on the Ariffin-Kromer Team, Twon plays an essential role in supporting both agents and their clients. He delivers the support, insights, and resources the Team needs to provide top-level of service while keeping operations running smoothly behind the scenes. Twon's proactive approach ensures that the team remains organized, responsive, and always a step ahead. For clients, this means a seamless experience marked by clear communication, thoughtful service, and meticulous attention to detail from start to finish.
He believes and operates from integrity, truthfulness, excellence, and empathy. He delights in building relationships on trust and respect. Protecting the needs and interests of clients and people overall is his first priority.
Beyond work, Twon is committed to “paying it forward” by serving and supporting his neighbors who are experiencing homelessness. In both his real estate career and charity service, Twon is driven by a passion for helping people find their home.
Testimonials
Twon is the epitome of professionalism and care for his clients. I personally worked with Twon on several projects in which I needed to rent and secure spaces for upwards of 100 people. Twon was extremely helpful and patient. He responded to all of my emails and calls in a timely manner. He was willing to go the extra mile to consider our event and make certain accommodations to ensure that the experience of all guests was pleasant. He truly helped me to have a painless and smooth transaction throughout the duration of the planning and execution. His skills and knowledge made me feel confident that the experience would be enjoyable. I have no qualms about highly recommending Twon as an amazing sales representative.
— Dinetta Curtis, Assistant Director of Leadership Development at Baruch College
Twon was just the best broker I've ever worked with. I've never seen anyone with as much drive or dedication to his clients. Twon is a man of his word and never let us down. When he said he would get me a list of apartments to meet my needs by end of the day, he delivered above and beyond. Even as apartments were popping up at midnight, he was getting us appointments the next day. He had a list of apartments that met our needs and others we would have to compromise for if we were willing. He listened to every one of my requests and made me feel very secure in picking him as a broker. 10/10 would recommend.
— Vince, Yelp Review
Twon was awesome, he is professional and well informed about the NYC market. He was honest and informative. I've dealt with a lot of real estate brokers and he was engaging but not pushy. Highly recommend!!!
— Mary Royal, Director of Lease Administration at The Garibaldi Group
Twon was so attentive with a genuine interest in us and our needs. It wasn’t just about opening the apartment doors for him; it was a real commitment on his part to make us feel taken care of and valued.
— Claudia and George
Superb customer service. Professional. Courteous. Kind. Capable. Any company having Twon Mai on their team is lucky!
— Ana